FAQs

Does your practice still accept new patients?faq

Yes, we do accept new patients. We see patients from newborns to 21 years of age.

Should I come in early if I am a new patient?

Yes, we advise all of our new patients to come in at least 15 minutes early due to the first time registration process.  You can save more time by downloading the new patient information sheet before coming to your appointment.

What do I need to bring to my newborn’s first visit?

We ask you to bring all of your hospital discharge packet, which is usually a yellow immunization card with a pink NY State newborn screen slip and a hearing test pamphlet. If your baby was in the NICU, please bring the hospital discharge summary as well.

What if I don’t have my newborn on my insurance card yet? Will my baby be covered?

We advise all of our new parents to inform your insurance company as soon as your baby is born to obtain coverage.  We will use your insurance as the guarantor for the first 30 days.

What if I’m going to be late for my appointment?

Please call us ahead if you might be running late for your appointment.  To make sure that all of our doctor’s schedules run on time, if you’re 15 minutes late for your appointment, we will need to reschedule you for another available time.

Is there a fee for school/camp forms?

Yes, we charge a $20 administrative fee for all school and camp forms. Expect forms be returned within 1-2 weeks from date of submission.  For expedited/same day service, there will be an additional charge.

Does your practice have lactation support for new moms?

While we do not have a lactation consultant on site, we’d gladly refer you to one upon inquiry.

In response to the COVID-19 outbreak, we are now offering telemedicine/video visits. Meet with your doctor to get a prescribed treatment plan, refill or get a new prescription and much more all from the safety and comfort of your home.Click here to Learn More and Call/Email to Schedule a Telemedicine Appointment